Privacy Policy

At Premium Travel Concierge, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.

1. Who We Are

Premium Travel Concierge
Casselberry, FL, United States
Email: info@premiumtravelconcierge.com
Phone: (888) 307-3588

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address.

• Payment Information: Processed securely through third-party platforms (e.g., Stripe); we do not store full credit card details.

• Device & Usage Data: IP address, browser type, pages visited, and interaction data collected through cookies and analytics tools (Google Analytics, Facebook Pixel).

3. How We Use Your Information

Your data may be used to:

• Provide concierge and travel planning services

• Process payments and manage bookings

• Send updates, promotions, and newsletters via email and SMS

• Improve website functionality and customer experience

• Comply with legal obligations

4. Sharing Your Information

We may share your data with trusted partners including:

• Travel service providers for booking accommodations, tours, or transportation

• Marketing platforms for sending promotional emails or texts

• CRM systems like GoHighLevel to manage customer relationships

We never sell your information.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze traffic. You can disable cookies in your browser settings, though some site features may not function properly.

6. Your Choices and Rights

• Opt-out: You may unsubscribe from marketing emails or SMS at any time using the links provided in the messages.

• Access & Deletion: U.S. residents, including California residents (under CCPA), may request access to or deletion of their data by contacting us at info@premiumtravelconcierge.com.

7. Data Security

We use secure third-party platforms and industry-standard protocols to protect your personal information. However, no system can be 100% secure, and users are encouraged to safeguard their own information online.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
📧 info@premiumtravelconcierge.com
📞 (888) 307-3588