Welcome to Premium Travel Concierge. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms of Service, our Privacy Policy, and any other terms referenced herein. If you do not agree, please do not use our site.

2. Services Provided

Premium Travel Concierge offers travel planning services, including but not limited to:

• Hotel and flight bookings

• Cruise and tour coordination

• Custom travel itineraries

• Concierge services via email, phone, or online account

We reserve the right to change, update, or discontinue services at any time.

3. User Accounts

You may be required to create an account or membership to access certain services. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

You agree to provide accurate, current, and complete information during the registration process.

4. Membership Fees & Payments

Some services may require a monthly membership fee (e.g., $19.99/month). By subscribing:

• You authorize us to charge your provided payment method on a recurring basis.

• You may cancel anytime, but no refunds will be issued for partial billing cycles.

• All payments are processed securely via third-party platforms (e.g., Stripe).

5. Booking Terms

We act as an intermediary between you and third-party travel providers. Once a booking is confirmed:

• You are subject to the terms and conditions of that provider.

• We are not responsible for delays, cancellations, or changes made by third-party services.

6. Cancellations & Refunds

Refunds for travel bookings are subject to the cancellation policies of the specific travel provider.
Membership fees are non-refundable once billed.

7. Marketing & Communication

By signing up, you agree to receive emails and/or SMS from us related to your account, travel updates, and promotional offers. You can opt out at any time.

8. Prohibited Activities

You agree not to:

• Use the service for unlawful purposes

• Attempt to interfere with the website’s functionality

• Misuse or abuse any concierge or travel-related tools

9. Limitation of Liability

Premium Travel Concierge is not liable for:

• Any direct or indirect damages resulting from your use of the site or services

• Delays, errors, or actions of third-party providers

• Loss of data, revenue, or goodwill

10. Indemnification

You agree to indemnify and hold harmless Premium Travel Concierge from any claims, damages, or expenses resulting from your use of our services or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes will be handled in courts located in Seminole County, Florida.

12. Changes to Terms

We may update these Terms at any time. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

13. Contact

For questions or concerns:
📧 info@premiumtravelconcierge.com
📞 (888) 307-3588